Disable BT text messages to your landline

Telephone number 0845 602 1111 08456 021 111 08456021111

To disable text messages to your landline (why, really, would someone class that as useful?) you need to telephone

0800 587 5252 (freephone)

Press 1 (change curfew times)

Press 5 (stop receiving text messages)

Hang up when you get disconnected (after a short message)

It will take up to 20 minutes to activate but it does work.

Text my mobile, I don’t read them either but at least I don’t have to cross the room to pick up the telephone for something I can’t hear anyway.

52 thoughts on “Disable BT text messages to your landline”

  1. HI
    THANKYOU SO MUCH FOR YOUR WEBSITE.
    I AM CONSTANTLY BEING BOMBARDED WITH TEXT MESSAGES TO MY BT LANDLINE FROM VODAPHONE.I GET THEM LATE AT NIGHT AND EARLY MORNING WAKING MY KIDS.I AM SO SICK OF IT BT NEEDS TO TAKE RESPONSIBILITY OF THIS AND BAN TEXT TO LAND LINES.
    THEY HAVE GIVEN NUSIANCE CALLERS A NEW LEASE OF LIFE.WILL BE TRYING YOUR ADVICE AND HOPEFULLY NO MORE TEXTS.
    THANKYOU
    BEST WISHES
    CHRISTIE x

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    1. Christie

      I am glad that my site has helped to resolve your issue. It is a major problem that companies outsource their sales calls to other countries that seem to have no idea of the time over here so the phone goes at stupid o’clock.

      Greg

      Google Chrome 12.0.742.124 GNU/Linux 64 bits
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      1. GREG
        THANKYOU ,THANKYOU SO MUCH.
        I HAVE SUFFERED THIS PROBLEM FOR OVER A YEAR
        CHRISTIE x

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    2. I HAVE JUST CALLED THE NUMBER AND THIS WORKS.
      I WILL HAVE NO MORE TEXT MESSAGES TO MY BT LAND LINE.
      I CANNOT THANK THIS WEBSITE ENOUGH.
      THIS MEANS SO MUCH TO ME .I KNOW THAT MY PHONE WILL ONLT RING IF SOMEONE WANTS TO TALK TO ME.
      I AM X-DIRECTORY AND HAVE BEEN WONDERING HOW A VODAPHONE MOBILE HAS MY NUMBER.I DO NOT GIVE OUT MY LAND LINE NUMBER.
      THANKS AGAIN.
      TO ANYONE ELSE READING THIS WITH MY PROBLEM THIS NUMBER WORKS.BT’S BIGGEST SECRET-THEY TAKE THE MONEY AND DON’T GIVE THE IMFO.
      CHRISTIE X X

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      1. Glad I could help :)

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  2. Thank you so much. I am getting so fed up with these phone calls. It comes up on our phone as Out of Area. My family live abroad so I am more inclined to answer this phone. Last night at 10:38 we get a phon call. It can only mean one thing when youe elderly granddad is ill. So I run down the stairs and it one of those blasted calls. I am up at 4:30 am everyday. We feel imprisoned with these callsand afraid to answer our phone. I have completely disabled them. Thank you so much kind stranger for your help.x

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    1. Sam

      My heart goes out to you and I know from recent experience exactly what you are going through.

      I am happy that in your time of trouble I have been able to help even if just a little.

      Best wishes

      Greg

      Google Chrome 12.0.742.124 GNU/Linux 64 bits
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  3. Hi Greg

    My wife and son have just suffered from one of the worse text experiences you could imagine.
    Simutaneously both my wife and son were bombarded with multiple texts on their mobile phones… My wife received 5 and my son 9 all at once and all with the same disgusting message, It read `EMERGENCY, HELP ME!` this message appeared to both my wife and son to have come from my mobile phone!
    Both of them panicked thinking i was in some sort of trouble, Meanwhile i was answering the house phone (Virginmedia (formerly NTL) and not BT!) to a message apparently from a BT text messaging service, the message i heard was exactly the same message as my wife and son received.
    Just as i was listening for the number after hitting 1471 my wife came screeching to a stop on the drive and racing in the house shouting`are you alright Chris?`
    This is an absolutely disgusting thing, whoever or whatever is behind this is ridiculous to say the least, this could have had serious consequenses.
    After calming my wife down we tried to find out where this audio text message had come from and found the number 0845 6021111, albeit listening to the message itself it gave out my mobile number!

    Greg any idea how this has happened my friend?
    Do you think it is actually somebody playing what they think is a practical joke?
    I just can`t believe how anybody could do this sort of thing!

    Greg do you know how my wife and son can stop this thing happening again on their mobile phones (both on different networks)?
    I am going to try the number above you provided albeit we are not BT so we will see if this works and hopefully let you know how things work out.

    Thanks very much for listening and for any help you can profer…

    All the very best

    Chris

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    1. Chris

      This is a terrible and despicable act, but it is doubtlessly some idiot’s idea of fun.

      I would contact the police if I was you, this is something that I personally would class as borderline harassment and they could track down the person behind it in a few moments.

      Best wishes

      Greg

      Google Chrome 12.0.742.124 GNU/Linux 64 bits
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      1. I’ve just had two similar ‘text calls’, claiming to be from a mobile number I don’t recognise, saying the exact same thing. What’s going on?

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  4. Thankyou for all this info…
    Ive been receiving lots of threatening messages from a family member on my virgin-media landline through the bt service and its no joke…i feel threatened!
    Im about to dis-able this service,thanks to your info…but i want to know if i can get these messages printed off as i’d like to see and read the contents as i may be forced to show the police..(as a last resort).
    Any advice greatly apreciated :)
    Many thanks…Bev

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    1. Hi Bev

      I can’t see a way of doing it, the only thing I could think of is recording the calls as they originate from a specific telephone number and use that.

      The police should be able to get the messages and information direct from BT in the course of an investigation if you do take that route.

      I hope this helps

      Greg

      Google Chrome 12.0.742.124 GNU/Linux 64 bits
      Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.124 Safari/534.30
  5. Thank you for taking the time to publish this information, it has clearly helped many families including ourselves. We have been bombarded with the 0845602111 number for the last 24hrs, waking our 11 wk old and depriving my wife of her precious little sleep. Hopefully now, thanks to you, it will stop.
    It’s a shame one cannot find these individuals and show them, perhaps in a physical way, the error of their ways……………

    Paul.

    Internet Explorer 7.0 Windows XP
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    1. Paul

      I know what it is like with children that age, and just how easily they can be woken. They don’t sit there and wait patiently for sunlight – no they go right from silent to scream with nothing in the middle.

      I am glad I have helped you and as you note many other people in the same boat.

      Enjoy the baby, they get louder the older they get :)

      Greg

      Google Chrome 12.0.742.124 GNU/Linux 64 bits
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  6. How do you remove bt text message that is already on my 1571 tried to delete by pressing 3 as told on instruction but the list of instuction just carry on I have blocked he service at bt text.
    Can anyone help

    Rose

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  7. By Bingo, up down ere ina deep south where the text monkeys are monstrouse and drive many offma old hands to the old moonshine you no wat a mean an aw that, hee hee good times , well a jist wanna say a bid hank to the dooper that sorted out this site . tonight my wild donkeys ill swing from that old telephone pole with my breetches at my screetches celebrating the death of the text monster. Lots of hugs and kisses now that i am smashed.

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    1. From one ole country boy to another, I am glad I have helped you.

      Your kin and mine should meet up by the Birmingham Creek, maybe we can arrange some good old moonshine parties like momma used to throw for those damn yankee soldiers.

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  8. Thanks for your sound advice. It worked until recently when one of those horrible spam voiced text messages came through again. Turns out T Mobile and Virgin do not use the BT SMS service, so you have to cancel their service too. And it costs for the privilege. Call 07953966066 Option 2 followed by Option 3. That works; until someone else finds a way to get around it.

    Thanks again.

    Paul

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  9. Thank you so much for this info my phone has been ringing at all times of the day and night with this stupid txt messaging service. I am ex directory and have found it very intusive. Thank’s again.

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  10. Does anyone know how to stop written text messages to a bt landline

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  11. Thanks so much for this what a life saver!! At the beginning of the school holidays and with a sick chhild awake all night I did not appreciate being called every ten minutes from 0830AM from Bt text 0845 602 1111. Why is the default set for everyone to receive text messages they cannot read?? BT logic again I guess. Anyway thanks Greg as all service now turned off and peace restored to the household :) :)

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    1. Hi Louise

      Sorry to hear that your child is ill (you aren’t the only one) and I am glad I can help in some small way to make it a little more bearable.

      Happy Christmas

      Greg

      Google Chrome 16.0.912.63 GNU/Linux 64 bits
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  12. Thank you, this advice is most useful; I have been recieving calls and sms messages to my landline from my chap’s ex, a thoroughly nasty and desperate piece of work. It is in the hands of the police, and I am now in the process of logging each call as malicious so that my provider (talk talk) can block them. In a couple of days, I’ll be contacting the police again and it will go down as harassment, because this monumentally silly woman has already been warned to desist from this (futile)behaviour by the police. Now, thanks to you, dear Greg, I have a way of blocking this silly woman from disturbing my peace- and my chap’s.

    Ah, the power of the ‘net!

    Sarah

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    1. Hi Sarah

      Happy new year, I hope this post goes a little way into ensuring that 2012 is great for you and your family :)

      Google Chrome 16.0.912.63 GNU/Linux 64 bits
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  13. Thank you ever so much, when I get these calls it is silent then a dead ring tone. These have been a nuisance for months.
    Kind regards AB

    Google Chrome 16.0.912.63 Windows XP
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    1. Glad I could help Angela :)

      Happy new year :)

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  14. why dosnt this work for me ? we get message everyday and up to midnight sometimes up to 15 sms messages aday

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  15. Thanks so much. What a sanity saver you are , really useful after 3 days of constant calls all day for 2 days. what on earth is this all about…. such an invasion of privacy.

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  16. I have just contacted BT re the same problem.
    I have have the same text message sent every 2 hours through the night!!

    This is how they told me to disable it:
    (If the above doesn’t work for you …..it didn’t for me)

    Dial 0800 587 5252
    Press 1
    then without waiting press * twice
    Press 1
    Press 5

    That should do it.

    Internet Explorer 9.0 Windows Vista
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  17. Works on Talk Talk (was Tiscali).

    I just used it for my “Talk Talk” phone line and it seemed to accept it, so fingers crossed. There are a few more options if you don’t want to cancel all together (just listen to the other options).
    Thanks for posting this, it’s been annoying me for ages, it’s a pretty stupid option anyway, I don’t know anyone who has ever sent one without it being a mistake.

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    1. Thanks for letting us know that Michael :)

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  18. Thanks for posting this, i was being bombared by text calls from BT, wouldnt mind it was wrong number…. and i can confirm this does work…

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  19. Great info Greg! Now that’s what the internet is for! Looks like I escaped lightly as I just started receiving these last night. Thanks for making this page.

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    1. Thanks Zach

      I am glad I could help :)

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  20. Hi
    I have tried this, however I don’t get the option 5 when I call to stop it completely. I only get option 1.
    Am I doing something wrong?
    Laurie

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  21. After receiving calls when I upgraded my broadband I discovered your site and now NO MORE text/messages.

    Thank you

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    1. You’re very welcome, glad I could help :)

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  22. thankyou for this information, got rid of this one, if it was only as easy to get rid of all cold callers life would be much more pleasant.

    Thankyou

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  23. Thank you so much – was getting sick to death of getting these calls all hour of the day and night! :-)

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    1. Glad I could help Helen :)

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  24. I keep receiving calls from 08456021111 and it is so annoying. I had to disconnect the phone last night before going to bed! I tried the number and the same as Laurie I get only option 1. Please help! I am desperate.

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  25. H i there ive been recieving a few and just followed your advice thank u

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  26. Hi Greg, thanks very much for helping me stop this nightmare. I have a collapsed disc
    in my back and this is my first day off work on the sick, I was trying to have a lie in bed this morning because of the pain I get when I stand up, but the downstairs phone kept ringing every 10 minutes, so I thought that it must be an urgent call, or it could be the hospital trying to get hold of me again, but when I dialed 1471 it was that bloody 08456021111 number that rings at all hours and when I pick it up it goes dead. So thank you once again for your help and I will pass this on to everyone I know. Kind Regards Dave

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    1. Hi Dave
      I hope you get your back problem sorted soon. I have a close mate with back problems and it has really knocked him about.

      Best regards

      Greg

      Google Chrome 22.0.1229.79 GNU/Linux 64 bits
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  27. Thanks for this. Great info. Just did it, hope it works.
    Ps, you have to select option 1, to then get option 5.

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  28. Thank you so much Greg for this information, I have been in despair with these. You are a star.

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    1. You’re welcome Polly, I am glad I could help :)

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  29. You, Sir, are a godsend!Had been pestered for months.For this advice I will be eternally grateful!

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  30. Thanks Greg

    Bit of a pain this one so followed your advice. To those having difficulty, press option 1 first, THEN press 5.

    Hopefully no more of this nonsense.
    PS the TPS seems to be becoming less effective as it only applies to UK companies. I suggest removing ones details from the Amended Electoral Register, then companies can’t buy you ‘phone number from local authorities (I hope!)

    John

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  31. Many thanks. As many have already said who on earth thinks this is a useful idea when most of us have phones with built in answering machines. Time someone listened to what the public want and tackled the issue of cold calling once and for all. Ray

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  32. Well done ! Greg ! . . for your good work and well done! to everyone who commented ! Stupid system, anyway !!!

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    1. Thanks Keith :)

      Those business cards look great, any chance of some free samples for my local makerspace to give out at Maker Faire 2014?
      http://www.life.org.uk/whats-on/maker-faire-uk-2014

      I reckon they would go down a treat with the types that visit there, and I would be happy if the back carried your site to drum up some interest for you :)

      Regards

      Greg

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